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Frequently Asked Questions

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How will my order be delivered to me?

Your order will be delivered to you via our trusted shipping partners. Once your order is dispatched from our warehouse, you will receive a tracking number to monitor its journey to your doorstep.

what do I need to know?

It's essential to provide accurate shipping information during checkout to ensure smooth delivery. Please double-check your address and contact details to avoid any delays or issues with your order.

How will I know if order is placed successfully?

Upon successful placement of your order, you will receive a confirmation email containing all the details of your purchase, including the order number and items ordered. If you don't receive this email, please check your spam/junk folder or contact our customer support team for assistance.

How do I check the status of my order?

To check the status of your order, simply log in to your account on our website and navigate to the 'Order History' section. Here, you'll find real-time updates on the progress of your order, including its processing, shipping, and delivery status.

Can I cancel my order?

Yes, you can cancel your order within a specified timeframe after placement. Please refer to our cancellation policy for more information on eligibility and procedures. If your order is eligible for cancellation, contact our customer support team as soon as possible to initiate the process.

Do you allow exchanges?

Yes, we understand that sometimes preferences may change. We offer hassle-free exchanges on eligible items within a specified timeframe. Please review our exchange policy for detailed information on eligibility criteria and procedures.

What are the shipping charges?

Shipping charges vary depending on factors such as your location, order weight, and selected shipping method. During checkout, you'll be provided with a shipping cost estimate based on these factors. Additionally, we may offer free shipping promotions for qualifying orders, so be sure to check our website for any ongoing offers.